Website Privacy Policy
Illuminate Cultural Foods and Nutrition
Effective date September 12 2026
This Website Privacy Policy explains how Illuminate Cultural Foods and Nutrition ("Illuminate," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit this website, request information, join an email list, download a resource, or contact us through a website form.
This policy applies to general website and marketing information. It does not replace any Notice of Privacy Practices that may apply to protected health information collected or maintained as part of nutrition counseling or another health care service.
Information We Collect
Information you provide to us may include:
Your name and email address when you request a guide, subscribe to emails, or submit a form.
Your telephone number if you choose to provide it.
The content of a general inquiry or other message you send to us.
Communication preferences, such as whether you want to receive educational or promotional emails.
Appointment information submitted through a scheduling service, when a scheduling link becomes available.
Information collected automatically may include your internet protocol address, browser type, device type, referring page, pages viewed, approximate location derived from an internet protocol address, dates and times of visits, and basic website activity. This information may be collected through server logs, cookies, or similar technologies used by the website host and service providers.
Please do not submit diagnoses, symptoms, medication information, insurance identification numbers, medical records, or other sensitive health information through a general website form or ordinary email. Once a secure scheduling or client portal is available, use that system for information requested in connection with care.
How We Use Information
We may use personal information to:
Respond to questions and requests.
Provide a requested guide, resource, newsletter, or other communication.
Arrange or support scheduling when a booking service is available.
Operate, maintain, secure, and improve the website.
Understand general website use and troubleshoot technical problems.
Prevent fraud, misuse, or security threats.
Comply with applicable law and protect our rights and the rights of others.
Email Communications
If you request a resource or choose to receive emails, we may send educational content, practice updates, and information about services. You may unsubscribe at any time by using the unsubscribe link in an email. We may still send non-marketing messages that are necessary to respond to a request or manage an existing professional relationship.
Cookies and Similar Technologies
The website and its service providers may use cookies and similar technologies that are necessary to operate forms, remember preferences, protect the website, or understand basic website performance. Browser settings may allow you to block or delete cookies, but some website features may not function properly as a result.
We do not use personal information from this website for targeted advertising, and we do not sell personal information for money. If our use of analytics, advertising, or tracking technologies changes, we will update this policy and any consent controls that may be required.
How We Share Information
We may share personal information only as reasonably necessary with:
Website, hosting, form, and information technology providers that help us operate and secure the website. We use MailerLite to manage email subscriptions, deliver requested resources, and send educational and promotional emails. MailerLite processes subscriber information on our behalf in connection with these services.
A scheduling or client-management provider selected by Illuminate after that service is implemented.
Professional advisers, insurers, regulators, law enforcement, or other parties when disclosure is required or permitted by law or reasonably necessary to protect rights, safety, or security.
A successor or participating organization in connection with a merger, sale, reorganization, or transfer of all or part of the practice, subject to appropriate protections.
We do not share email subscriber information with unrelated businesses for their own independent marketing.
Health Information and Secure Services
Information submitted through a secure scheduling system, client portal, telehealth platform, or clinical record system may be subject to different privacy protections and practices. If Illuminate is required to provide a Notice of Privacy Practices under the Health Insurance Portability and Accountability Act, that notice will explain how protected health information may be used and disclosed, the individual's rights, and how to submit a privacy complaint.
Posting this Website Privacy Policy does not authorize a website or technology provider to receive protected health information and does not replace any required agreement, safeguard, consent, or authorization.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining communication records, meeting legal or professional obligations, resolving disputes, and protecting the website. Retention periods may vary based on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and physical measures designed to protect personal information. No website, email system, or method of electronic transmission is completely secure, so we cannot guarantee absolute security. Sensitive health information should be sent only through a secure method specifically provided for that purpose.
Your Choices and Privacy Requests
Depending on where you live and the law that applies, you may have the right to confirm whether we process your personal information; request access to, correction of, deletion of, or a copy of that information; and opt out of certain sales, targeted advertising, or profiling. We do not currently sell personal information or use it for targeted advertising. You may submit a privacy request by emailing illuminateculturalnutrition@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request. If applicable law provides a right to appeal a denied request, you may appeal by replying to our decision. Some information may need to be retained when required by law, for security, or for legitimate recordkeeping purposes.
Children's Privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided personal information through the website, contact us so we can review and, when appropriate, delete it.
Third Party Links and Services
The website may link to services or websites operated by other organizations. Their privacy practices are governed by their own policies. We encourage you to review the privacy policy of any external service before providing personal information.
Changes to This Policy
We may update this policy when our website, service providers, or privacy practices change. The revised policy will be posted on this website with a new effective date. Material changes will be communicated when required by law.
Contact Us
Questions or privacy requests may be sent to:
Illuminate Cultural Foods and Nutrition
Email illuminateculturalnutrition@gmail.com
